Thursday, 23 February 2017
First impressions are lasting impressions. Trying to correct a bad first impression can be done, but it may take time and effort. Whether you’re meeting a prospective client, another attorney or the opposing party during a mediation, first impressions count.
According to a 1992 study that...Read More
Wednesday, 15 February 2017
Negotiations and mediations are exercises in diplomacy. It’s an opportunity to bring opposing parties together so the language used needs to reflect that. The parties may have very harsh feelings towards each other but that doesn’t mean resolving the dispute isn’t worth a try. To reach that...Read More
Sunday, 15 January 2017
Humans have been attempting to figure themselves out as well as others for as long as we’ve been able to think. The DISC personality model was developed by Dr. William Marston, a physiological psychologist, and is explained in further detail in his book Emotions of Normal People, published in...Read More